Window won't stay up on retractable screen storm door.

by Karen
(West Chazy, NY)


I have a Larson storm door with a fixed glass pane at the bottom and sliding glass pane at the top. There is a retractable screen attached to the top glass pane. My problem is, the top glass pane will no longer stay up only half way. The top window pane is either all the way open or all the way closed. I know this has something to do with the tension cords. As you can see them in the picture, they never used to do that. I know that they should be retracting when the screen is all the way closed. Does anyone know if this can be fixed. If so, could you point me in a direction?


Thanks, Karen

Comments for Window won't stay up on retractable screen storm door.

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Jun 03, 2019
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Window trouble NEW
by: Anonymous

I have opposite problem my window won't stay down keeps sliding back up



May 02, 2019
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Finding answers ? NEW
by: Jack

Seems that this is a problem that has no fix
@ Fixing screens.com

Dec 20, 2018
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No answer on Larson screen door?
by: Anonymous

Fixing Screens.com, why haven't you answered any of these questions? Are you only about selling stuff?

Feb 13, 2018
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upper panel locking NEW
by: Anonymous

Same door here, my issue is the lock that keeps upper panel up keeps releasing panel when door closes, which allows the panel to drop a few inches.
I cant find another window lock to put along side the existing window lock to reinforce it.
The door already is on the slowest closing speed possible.

Nov 16, 2017
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screen door problem NEW
by: sandy

I have a larson door ...same kind and same problem how do you fix it...store wont do anything to help..


Oct 19, 2017
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Same problem
by: Heidi

I have the same problem. I just emailed Larson customer service asking if this can be fixed. I'll let you know what they say when they get back to me.

Sep 03, 2017
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Me too!
by: Anonymous

I have the same problem. Been searching for a solution or advice, but no luck yet.

Jun 14, 2017
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Dorm door window won't stay up
by: Anonymous

How do yow fix its a brand new door

Feb 17, 2017
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Same problem here
by: Anonymous

I have the same problem, and there's a string hanging out..... what do I do to fix that??

Aug 24, 2016
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I have the same problem
by: Anonymous

Did you get an answer I have the same problem, same door.

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