by Debra R
storm door; screws loosened
I bought a Larson storm door from Lowe's, and had it professionally installed; I love the door; but the problem is, the latch won't work unless the screws to the door latch are loosened. When they are tight, the latch won't move; We have tried several different things, but are unable to make this thing work. It is brand new, and I hate to complain, but, do I have to buy an entirely new latch in order to make it work?
I'm afraid with the screws loosened, I will end up destroying the actual latch to the door, and I'll have to buy another latch.
Picture one shows the screws loosened, and the door closes.
Picture two shows the screws tightened; and the door won't close.
Now, for my next issue:
My upper glass has a dimple in it. Nothing to worry about now, but, after a while, could that be a problem?
It is enclosed in picture 3.
I wouldn't complain; but I paid a lot for this storm door; and I'm on a limited income...long story short, I ALWAYS bought Larson Doors, but, I'm VERY disappointed with THIS one!
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