Retractable screen door wont retract

by Donna
(Hammonton NJ)

My screen will not retract fully. How would I fix this issue?



Hi Donna;

One common problem with retractable screens is leaves getting into the cassette where the screen rolls into.

Leaves and twigs and general dust build up especially if you live in an area with a lot of trees which typically drop their leaves this time of year.

Pull the screen all the way out and brush out anything on the cloth that might stop it from rolling up easily.

Another common problem is the top or bottom tracks . Sometimes screws come loose and the tracks get out of alignment. That will caouse the the vertical slide bar to jam when you try to push it across.

You may need to reinstall the top or bottom rails to get them totally parallel with each other so the door does not bind or jam.

Comments for Retractable screen door wont retract

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Sep 28, 2020
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screen won't retract NEW
by: Anonymous

We called the company and they sent us a new screen housing assembly. It arrived damaged. Called again and they are sending us another one. Our garage is becoming an Andersen retractible screen door graveyard. We hope to get it installed before the first snowfall....

Sep 27, 2020
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NEW Andersen Retractable Screen Wont Retract NEW
by: Anonymous

We just installed a brand new, out of the box, Andersen Retractable screen door. It has absolutely no tension. What needs to be adjusted?

Sep 26, 2020
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Storm door screen NEW
by: Anonymous

I took screen put new screen on frame,now I can't get it to go back in track.Seems like it is too long.Same frame.

Sep 23, 2020
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screen won't retract
by: Anonymous

We purchased an Andersen retractable screen door. Once we pulled out the screen it would not retract. The screen hangs loose at both top and bottom tracks. Is there a way to manually retract the screen?

Sep 23, 2020
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screen won't retract NEW
by: Anonymous

We purchased an Andersen retractable screen door. Once we pulled out the screen it would not retract. The screen hangs loose at both top and bottom tracks. Is there a way to manually retract the screen?

Aug 20, 2020
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Won't retract NEW
by: GozieBoy

Same as above. Screen won't retract well, and there is no debris. Can you take it apart and clean, or is this begging for bigger problems?

Jul 11, 2020
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retractable screen wont retract. NEW
by: Anonymous

My screen door will not retract. There is no debris. It seems as if the roller just stopped working.

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