Need to wash the outside of the upper window

by Kathy T
(Canada)

So, when the window is up, the screen is in the way and it can’t be washed properly from the outside. When the window is down, the outside of the window is blocked by the window below.

We can’t find any way to remove the glass or the screen.

Usually there is a break in the frame allowing the glass to slide out at the bottom (or top) and pull towards you and slide the glass out of the frame.

There is no break in the frame to allow this

And, raising the screen or trying to lower it below the frame and then slightly bend the screen and pull out doesn’t work either.

See photos.

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Apr 29, 2025
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starstarstarstarstar 		Same issue
by: Anonymous

I have the same door ,same issue, wondering if resolution was found? It looks to me like the screen is removable from the outside somehow because the screen frame is narrower than the track it sits in.
G
Apr 03, 2025
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starstarstarstarstar 		Door window remove
by: Anonymous

You can remove that part of the window, when you press the lock to open the window...go all the way up. When you are up squeeze the lock a little more in and the window gonna a pop out.
So, you can remove that part of the window and wash it 😊...👋🏻
Jul 17, 2020
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by: Adrian

I am pretty sure that on one side of the movable sash you have foam rubber behind the track that guides the sash

Push the whole window to the left or the right, it should move further in one direction than the other and allow one side of the glass to come out

Sometimes when the foam rubber is old it is very hard to push because it becomes brittle and stiff but with a little work it should still come out

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