High security patio door lock problems

by Mary
(Green Bay WI )

Double latch patio door lock

Double latch patio door lock

Love my patio doors but one of the locks has needed service or replacing too often. Now the door company won’t answer my calls.
The other door is fine but I don’t use it as often. I have tried to find replacement handles and locks but can’t find anything.
Can you help please??

Comments for High security patio door lock problems

Average Rating starstarstarstarstar

Click here to add your own comments

Oct 05, 2022
Rating
starstarstarstarstar
by: Adrian

Hi Mary;

Thanbks for the pictures. The first thing that popped out was the lack of any screws holding the double hasp lock in place.

Was that the way it was installed from the first day of installation ?

The lock is not going to work properly with screws holding it in

What specifically is happening when you try to lock the door ?

Are the two hasps not coming out when you flip the inside lock lever ?

Click here to add your own comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Patio Door Locks.